PRIVACY POLICY

Last Updated: September 1, 2026

Cincy Climate Control respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or contact us for HVAC services.

1. Information We Collect

We may collect information that you voluntarily provide through our website, including when you submit a contact or service request form.

This information may include:

• Name
• Phone number
• Email address
• Address or service location
• Information about your HVAC needs
• Any other information you choose to provide in a message or form submission

We may also automatically collect limited technical information when you visit our website, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of your visit
• General website usage information

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and service requests
• Contact you regarding HVAC services
• Provide estimates or schedule appointments
• Communicate with you about your requested services
• Improve our website and services
• Monitor website performance and security
• Respond to customer questions or requests
• Comply with applicable legal requirements

We will not use information submitted through our contact forms for unrelated purposes without your consent, except where required or permitted by law.

3. How We Share Your Information

We do not sell or rent your personal information.

We may share information when reasonably necessary to operate our business, including with:

• Website hosting and technology providers
• Email or communication service providers
• Scheduling or customer-management systems
• Advertising and analytics providers
• Professional service providers working on our behalf
• Government authorities or other parties when required by law

Third-party service providers may only receive information necessary to perform services on our behalf or as otherwise permitted by law.

4. Contact Forms

Our website may use WPForms or similar contact-form technology to collect information that you submit.

When you submit a form, the information you provide may be transmitted to and/or stored by our website, email, hosting, or other service providers so that we can respond to your request.

Please do not submit sensitive personal information through our contact forms unless specifically requested.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand how visitors use our website, and measure advertising performance.

These technologies may collect information such as your IP address, browser information, pages visited, and interactions with advertisements.

Third-party services used on our website may have their own privacy policies governing how they collect and use information.

6. Google Services and Advertising

We may use Google services, including Google Analytics and/or Google Ads, to understand website traffic and measure the effectiveness of our advertising.

These services may use cookies or similar technologies to collect information about website visits and interactions with advertisements.

You can learn more about Google’s privacy practices through Google’s Privacy & Terms.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, enforce agreements, or comply with legal obligations.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we have about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Ask questions about how your information is collected or used
• Opt out of certain communications

To make a privacy-related request, please contact us using the information provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

Any changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Cincy Climate Control

Email: cincyclimatecontrol@gmail.com

Website: Cincy Climate Control

Service Area: Cincinnati, Ohio and surrounding areas

By using our website, you acknowledge that you have read and understood this Privacy Policy.